Refund Policy
Thank you for choosing Dhanlexx, a subscription-based sales and billing software platform. This Refund & Cancellation Policy outlines the terms under which subscriptions may be cancelled and refunds may be issued.
1. Subscription Plans
Dhanlexx offers subscription-based plans (monthly, yearly, or lifetime as applicable). By purchasing a subscription, you agree to the pricing, features, and billing terms displayed at the time of purchase.
2. Cancellation Policy
You may cancel your subscription at any time by contacting our support team or through your account dashboard (if available).
– Yearly Plans: Cancellation will stop future renewals. Your access will continue until the end of the current billing cycle.
– Lifetime Plans: Lifetime plans are one-time payments and cannot be cancelled once activated.
Cancellation does not automatically entitle you to a refund unless specified under our refund policy below.
3. Refund Policy
We strive to provide high-quality software and service. Refunds are handled under the following conditions:
- Refund requests must be submitted within 30 days of the initial purchase.
- Refunds are applicable only for first-time purchases.
- Renewal payments are non-refundable.
- Lifetime plans are non-refundable unless there is a verified technical issue that cannot be resolved by our support team.
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Lack of usage
- Failure to cancel before renewal
- Violation of our Terms of Service
4. Technical Issues
If you experience technical issues, please contact our support team. We will make reasonable efforts to resolve the issue before considering a refund request.
5. Processing of Refunds
Approved refunds will be processed to the original payment method within 7–10 business days. Processing time may vary depending on your payment provider.
6. Account Termination
We reserve the right to suspend or terminate accounts that violate our terms, misuse the system, or engage in fraudulent activity. In such cases, refunds will not be issued.
7. Contact Us
For cancellation or refund requests, please contact:
Company Name: Vighnaharta Intellsyz Tech
Email: info@intellsyz.com
Website: https://intellsyz.com
By purchasing a subscription, you acknowledge that you have read and agree to this Refund & Cancellation Policy.